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About The Theater at Madison Square Garden

Venue Info

  • 4 Penn Plaza
  • New York, NY 10001


Handicap Access

Proceed to the left and past the entrance to the Theater at MSG and continue through the glass doors of the Box Office. Please be aware that individuals who utilize mobility aids (wheelchair, walker, cane, crutches, etc…) and have tickets in their possession, may use the 8 Penn entrance located on 33rd Street and 8th Avenue to avoid the ramps in our Box Office Lobby.

Assistive listening devices are available for deaf and hard of hearing individuals in the Event Managers Office near section 101. Guests will be required to leave valid identification such as a driver's license. This is a complimentary service.

Animals or pets are not allowed in Madison Square Garden, however, trained service animals are allowed. Please contact our Disabled Services Department if any accommodations are required. The service dog should remain on a leash or harness at all times (unless such leash or harness interferes with the task/service the service animal performs for you) and will rest on the floor adjacent to your seat, rather than in the aisle or on stairs.