Westside Theatre Downstairs Tickets
About Westside Theatre Downstairs
- 407 West 43rd Street
- New York, NY 10036
The lobby and Box Office are accessible from the street via a ramp and automated door into the building. Please be advised that where there are stairs within the building, the theater is not able to provide assistance. A unisex wheelchair accessible restroom is located on the lobby level. There are additional restrooms located 15 steps down from the lobby level
Two aisles service the seating area. Access to each aisle is from the rear of the theatre via five steps (with railings) up from the lobby level. There is one step down per row proceeding toward the stage. There are no railings in the aisles. Patrons unable to negotiate steps without railings should request seats near the rear of the theatre. Aisle seats equipped with transfer arms must be arranged at least 72 hours prior to any performance, and are subject to availability.
For those patrons using wheelchairs or scooters, a wheelchair lift provides access to wheelchair locations in the right rear section of the orchestra. Wheelchair locations must be arranged at least 72 hours prior to any performance and are subject to availability. Any patron holding tickets for wheelchair locations must occupy a wheelchair or scooter because theatre seats are removed to create these locations.
Only the right rear section is accessible via a wheelchair lift from the lobby level. The dimensions of the lift are 36" wide x 48" long. Entrance to the lift from the lobby level is through a 33" wide door on the 48" side of the lift. The entrance to the lift from the theatre level is straight through a 33" wide door at end of the lift. The lift is designated by the New York City Department of Buildings for use by wheelchair users only. Patrons in scooters may use the lift only if they are using wheelchair locations. No ambulatory passengers are permitted on the lift. The maximum length for scooters and wheelchairs able to maneuver onto the lift is approximately 44".
ASSISTED LISTENING DEVICES
The theatre is equipped with a Sennheiser Infrared Listening System. Headsets are available free of charge on a first come-first served basis from an usher. A driver’s license or ID with printed address is required as a deposit. The devices do not operate in rows A, B, and C. If patrons anticipate using the assistive listening system, they should request tickets in row D or behind.