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Doubletree Guest Suites Times Square New York City Reviews
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| 1 |
Review by: Lulu, Aug 19, 2009 |
| The double tree hotel was great. You enter, they tell you to go to the lobby on the 3rd floor, then they give you cookies! They are super nice, friendly and SO CLEAN. i repeat CLEAN!. i would go there again. oh and it smeells like vanella! i love it |
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| 2 |
Review by: TennesseeFirstlady, Jul 15, 2009 |
| July 8 – July 13, 2009 we had a wonderful experience at this location. The staff was great! On our first night, there was a problem with the TV. We called maintenance and they came right away and replaced our TV with a new one. When the TV went out it left a smell, dying TV smell. We asked if it was possible to change rooms. They sprayed this room and we could have stayed but they had a bellman there in less than 10 minutes to move us to ... read more another room. They were very professional, kind and accommodating - no questions asked. The staff is to be commended. Throughout our stay the restaurant staff beginning with the hostess, waiters and food prep staff went out of their way to make each meal pleasant. We had breakfast there every morning. My son looked forward to going; it was a very warm and inviting atmosphere - that says a lot coming from an eleven year old. The food was great as well. Housekeeping did an outstanding job. Our room was cleaned expertly every day. We requested extra towels and they were left daily without an additional request. The room was spotless upon our return. The bellmen were very helpful and were always asking ways to assist the guest. The concierge ladies did their job. They however did not exhibit the same warmth as the other hotel staff. There was a gentleman there on Saturday who was very helpful and greeted and assisted us with the same kindness as the other staff. The ladies did their job and were efficient, but were not helpful. They answered your questions with yes, no and I don't know responses. They also had nothing available from the hotel highlighting daily events in the city as most hotels offer. I had already mapped out most of our trip so it was not a problem, but I guess I was looking for the inside scoop from someone who lived in the city and who had experience directing guest to less advertised places. Overall we would rate our stay as the best hotel experience to date. We travel frequently and have stayed in many grand and great hotels, but the service and staff at this location are superior. Thanks for making our vacation memorable. |
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| 3 |
Review by: chris1, Jun 18, 2009 |
| Love this hotel. Right amongst the action. Rooms were excellent. Beds very comfortable. |
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| 4 |
Review by: stephanie, Jul 21, 2008 |
I've stayed at this hotel several times and it was a great experience. The hotel is right at the center of Times Square, close to many of the Broadway theaters, so it's very convenient..
Don't forget to ask for their signature Chocolate Chip Cookies! :)
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| 5 |
Review by: dmstarr, Jul 3, 2008 |
| I just came back from staying at this hotel. I found everything about it to be wonderful; check in was smooth, easy and friendly, room was very clean and comfortable and location is the best!!! Will stay there again soon and can't wait. |
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| 6 |
Review by: Pamella, May 13, 2008 |
We stay at this hotel every summer when we come to New York and I would really recommend it if you want to be at the center of the action.
The hotel opens right on to times square, and you are literally minutes away from the theatres and the sights.
The lobby is on the third floor and the rooms go up from there. Try higher up rooms, and if I remember correctly the rooms facing away from the Times Square northward were larger. ... read more
Every room has a bedroom and living room (hence the suites in the name). It is very convenient because two kids can sleep on the open couch. There is a kitchen in every room which is very convenient. Also there is internet in the room and a desk/work area.
There is a gym/ workout room and other amenities and all in all we like to keep coming back every year.
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| * Review is an opinion of a BroadwayBox user and not that of BroadwayBox.com and BroadwayBox, Inc. |
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